Privacy Policy
Legal Document

Privacy Policy

Effective: 28 March 2026 Suvidha Software Solutions Pvt Ltd App: WOTG FSE

At WOTG FSE, we value your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application and related services.

By using the app, you agree to this Privacy Policy.

01

Information We Collect

We may collect the following categories of data:

Account & Identity
  • Name
  • Email address
  • Employee / User ID
  • Organization ID
  • Role (e.g. employee / admin)
Work & Communication
  • Direct chat & group chat messages
  • Tasks, reminders, attendance-related status
  • Support or complaint messages submitted in-app
Location Data
  • Precise location (GPS), including background when enabled
  • Location-derived address (where applicable)
Device & Technical Data
  • Device identifier(s)
  • App version, OS version, crash/error logs
  • Push notification token
Usage Data
  • Feature interactions (chat opens, task actions, attendance actions)
  • Session and activity timestamps
02

Why We Collect This Data

We process data for the following purposes:

🔐

To authenticate users and provide role-based access

📋

To enable attendance, work tracking, and task/reminder functionality

💬

To enable direct and group chat communication

📍

To provide location-based work features (including background tracking when enabled)

🔔

To send notifications and service alerts

🛡️

To maintain security, prevent misuse, and detect fraud

📈

To improve app performance, reliability, and user experience

⚖️

To comply with legal and contractual obligations

03

Location Permission & Background Location

WOTG FSE may collect location data in the foreground and background only to support job-related features such as field attendance, work status validation, and location tracking required by your organisation.

Background location collection occurs only when the feature is enabled by organisational settings or workflow requirements. Location is never collected for advertising purposes. You can control permissions from your device settings, but disabling location may limit core app functionality.

04

Legal Basis

Depending on your region, we process personal data under one or more of the following legal bases:

05

Data Sharing & Disclosure

We do not sell personal data. We may share data only in the following cases:

All service providers are expected to process data only for authorised purposes and under confidentiality and security obligations.

06

Third-Party Services

The app may use third-party services that process limited technical or personal data as necessary to deliver their services:

Hosting
Cloud backend infrastructure
Notifications
Push notification services
Maps
Mapping & geocoding services
Monitoring
Crash monitoring & analytics
07

Data Retention

We retain personal data only for as long as needed to:

  • Provide services to your organisation
  • Meet operational and legal requirements
  • Resolve disputes and enforce agreements

Retention periods may vary by data type and organisation policy. Data may be deleted or anonymised when no longer required.

08

Data Security

We implement reasonable technical and organisational safeguards, including access controls and secure transmission practices, to protect personal data against unauthorised access, alteration, disclosure, or destruction.

No system is 100% secure, and we cannot guarantee absolute security. We continuously work to improve our security practices.

09

Your Privacy Rights

Depending on applicable law, you may have the following rights:

👁️
Access
Request a copy of your personal data
✏️
Correction
Correct inaccurate or incomplete data
🗑️
Deletion
Request deletion of your personal data
🚫
Objection
Object to or restrict certain processing
↩️
Withdraw Consent
Where consent is the legal basis
⚖️
Complaint
Lodge a complaint with a data protection authority

To make a request, contact us at: appdevelopmentsuvidha@gmail.com

10

Children's Privacy

WOTG FSE is a business/workforce application and is not directed to children under 13 (or higher age where required by local law). We do not knowingly collect personal data from children.

If you believe a child has provided personal data, contact us to request deletion.

11

International Data Transfers

Your data may be processed in countries other than your own, where our servers or service providers operate. When required, we implement appropriate safeguards for cross-border data transfers.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version in-app and/or on our website with a revised "Last updated" date.

Contact Us

For questions, requests, or complaints regarding privacy, reach out to us:

Company
Suvidha Software Solutions PVT LMTD
Phone
Address
H.NO: 1-90/B/C/5, 3rd Floor, Street No.5,
Vittal Rao Nagar, Madhapur, Hitech City,
Hyderabad, Telangana – 500081